High-quality Home and Community-Based Services (HCBS) allow people with disabilities and older adults to direct their services in a person-centered manner, live independently, and participate in the community. However, many individuals who receive HCBS still have unmet needs for services and supports. While studies have found a connection between unmet HCBS needs and adverse outcomes, including hospitalization, institutionalization, and death; few have examined user-reported perspectives about the quality and sufficiency of HCBS and their relationship to key health and community living outcomes. Therefore, researchers at the Lurie Institute for Disability Policy conducted a study to learn how many people who use HCBS need more services than they receive and understand the connection between unmet HCBS needs and health and community living outcomes. Panelists will discuss what implications the results of the study have in regard to person-centered planning in HCBS, highlight opportunities for improvement, and discuss how to overcome challenges to advancing person-centered practices.
Presented by National Center on Advancing Person-Centered Practices and Systems (NCAPPS).